Frequently asked questions

Savings depend on how much electricity you use, when you use it, and how much usable roof or ground space you have. A commercial client running heavy daytime load usually sees the largest reduction, because solar output lines up with the hours the business is drawing the most power.

We do not quote a percentage before we look at your bills. The first step is an energy assessment where we review twelve months of usage and model what a system would offset on your specific property. That assessment is free.

A residential rooftop system is typically a matter of days on site once the design is approved and equipment is in hand. Commercial and industrial systems run longer and are scheduled in phases so your operations keep running.

The honest answer is that the site work is rarely the long part. Permitting, utility approval, and equipment shipping into The Bahamas usually set the timeline, and we give you a realistic schedule in your proposal rather than an optimistic one.

Panels alone lower your bill during daylight hours. They do not keep your lights on when the grid goes down, because a grid tied system without storage shuts off during an outage for the safety of line workers.

If your priority is bill reduction, panels may be enough. If you need your building to keep running through an outage, you need storage. We will tell you which one your situation actually calls for.

Only if it includes battery storage and is configured for backup. A properly designed solar plus storage system detects the outage, disconnects from the grid, and continues running the loads you nominated as critical.

During design we ask you to decide what has to stay powered. Refrigeration, servers, medical equipment, and security systems are common priorities. Sizing storage around those specific loads keeps the cost sensible.

On our subscription plan, equipment and workmanship carry a 25 year warranty, roof penetrations carry a 10 year warranty, and the system is monitored 24/7. Sonowatt replaces equipment for the life of the contract.

On a purchased system, workmanship and production carry a 10 year guarantee, roof penetrations carry a 10 year warranty, monitoring is included, and the equipment itself is covered under the manufacturers' warranties.

Our Solar Energy as a Service subscription is built for clients who would rather not carry the capital cost. You pay a predictable monthly rate, Sonowatt owns and maintains the system, and there is as little as zero down at the start.

If you would prefer to own the asset outright, we also install traditional purchased systems, paid in full or through financing you arrange with your own lender.

On the subscription plan, Sonowatt does. Maintenance, repairs, monitoring, and equipment replacement are our responsibility for the term of the contract.

On a purchased system, the system is yours and so is the upkeep. Many owners choose to keep us on for scheduled maintenance and performance monitoring, which we offer as a separate service.

The subscription plan transfers to the new owner. A purchased system transfers with the property as well, since it is part of the building.

We are based at Verizon Business Park on Bacardi Road in Nassau and work across New Providence. We take on projects on the Family Islands as well, and logistics for those are handled case by case. Tell us where the property is and we will tell you honestly what is practical.

Our primary focus is Commercial and Industrial clients, and Solar Energy as a Service is built specifically for business use. We also design and install residential systems. If you are a homeowner, start with a consultation and we will scope it properly.